Privacy Policy

Last updated: 1st September 2026

HH SYNERGY ENTERPRISE respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. COLLECTION OF PERSONAL DATA

When you place an order or register on our Site, we collect personal data including your:

Full Name
Delivery Address
Email Address
Phone Number
Payment details (processed securely via payment processors)

2. PURPOSE OF DATA COLLECTION

Your personal data is collected and used strictly for:

Processing, fulfilling, and shipping your clothing orders.
Sending order updates, delivery tracking, and invoice details.
Customer support and handling product exchanges or returns.
Marketing updates (only if you have explicitly opted in).

3. DISCLOSURE TO THIRD PARTIES

We do not sell your personal data. We only share necessary personal data with essential third-party service providers, including:

Logistics and courier partners (e.g., Ninja Van, Pos Laju, DHL) to deliver your parcel.
Payment gateway processors to authorize transactions.

4. DATA RETENTION & SECURITY

We implement security measures to safeguard your data. We retain your personal data for as long as necessary to fulfill order obligations and satisfy legal, accounting, or reporting requirements under Malaysian tax laws.

5. YOUR RIGHTS

Under the PDPA, you have the right to request access to and correction of your personal data held by us. You may also withdraw your consent for marketing communications at any time.

To exercise these rights, please contact our Data Protection Officer / Support Team at fiaexclusive90@gmail.com.